At Skylark Expeditions, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when you visit our website, contact us, or book a safari with us.
By using our website and services, you agree to the practices described in this Privacy Policy.
Information We Collect
When you interact with Skylark Expeditions, we may collect personal information including:
- Full name
- Email address
- Telephone number
- Country of residence
- Travel preferences and safari requirements
- Payment and booking information where necessary
- Any additional information you voluntarily provide through our contact forms or communications
We may also collect non-personal information such as browser type, device information, IP address, and website usage statistics to improve our services and user experience.
How We Use Your Information
The information we collect may be used to:
- Respond to your inquiries and provide travel advice
- Prepare safari itineraries and quotations
- Process reservations and manage your bookings
- Provide customer support before, during, and after your safari
- Improve our website, services, and customer experience
- Send important updates regarding your bookings
- Send promotional information or newsletters where permitted by applicable law
Sharing Your Information
Skylark Expeditions does not sell or rent your personal information to third parties.
We may share your information with trusted partners when necessary to operate your safari experience, including accommodation providers, transportation partners, park authorities, payment providers, and other travel service suppliers.
We may also disclose information where required by law or to protect our legal rights and business interests.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.
While we strive to protect your information, no online transmission or electronic storage method can be guaranteed to be completely secure.
Cookies and Website Tracking
Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and provide a better browsing experience.
You may choose to disable cookies through your browser settings; however, some parts of our website may not function properly.
Third-Party Websites
Our website may contain links to external websites, including travel partners or social media platforms. Skylark Expeditions is not responsible for the privacy practices or content of these third-party websites.
We encourage users to review the privacy policies of any external websites they visit.
Your Privacy Rights
Depending on your location and applicable laws, you may have the right to request access to your personal information, request corrections, ask for deletion of your data, or object to certain types of processing.
To exercise your rights, please contact us using the details provided below.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including legal, accounting, and operational requirements.
Changes to This Privacy Policy
Skylark Expeditions reserves the right to update or modify this Privacy Policy at any time. Any changes will be published on this page with an updated revision date.
We encourage visitors to review this page regularly to stay informed about how we protect their information.
Contact Us
If you have any questions regarding this Privacy Policy or the way your personal information is handled, please contact Skylark Expeditions through the contact information provided on our website.